Internet

How To Fix Ea.com unable To connect

How To Fix Ea.com unable To connect will be described in this article. EA offers some of the best and most beloved games for Windows, Mac, PlayStation, Xbox, and Nintendo Switch. However, many users claim that EA is unable to connect to servers, thus preventing them from enjoying their favorite titles.

If you’re one of them, check out the simple instructions below that will help you fix EA connection issues in no time.

How to fix EA.com Unable to connect

In this article, you can know about How To Fix Ea.com unable To connect here are the details below;

1. Check the network server status

The first thing you should do is review the status of the game waitperson. It might not be a problem on your end, so you don’t have to waste time troubleshooting your computer and router, or Internet connection.

Inspect the live class for PC, Xbox Live, PlayStation Network or Nintendo Switch, depending on which medium you play. You can also maintain an eye on the EA Help Twitter page.

2. Check your account type

If EA is unable to connect on your device, scan if you keep an Xbox Live Gold and PlayStation Plus, or a Nintendo Switch account. Without one, you can’t carry benefit of online gaming options. However, you can readily create it on the spot.

While doing so, also review if your EA Play membership is still active & if your EA account has children limitations. You should understand that children’s accounts don’t have access to purchases, social media, connections, & multiplayer games, among other EA features.

3. Check if your EA account is suspended, banned, deactivated, or deleted

If you have knowingly or unknowingly violated the EA User Agreement, your account could have been suspended or banned, which means that you can no longer play games. Just visit the inbox of the email account associated with your EA account and check for any messages regarding any forbidden activity.

In case your account is suspended, you can wait it out. However, if it’s banned, you should set up a new account to avoid EA connectivity issues as well as mind the EA User Agreement from now on.

4. Sign out of other devices

EA doesn’t allow simultaneous connections on the same account. So, if you’re trying to play on multiple devices at the same time, you must sign out of all of them, except for your main device. If that doesn’t work either, just log out of your main device and then lock back in.

Keep in mind that you should enable two-factor authentication. Otherwise, you risk having your EA account hacked and used by someone else without your permission.

5. EA Servers Down? Check server status

You should verify the current status of the game you’re playing to see if there are any server uptime problems. Here’s how:

  1. Visit the EA Help page
  2. Search for your game in the EA database

Search for your game in the EA database

  1. show to look up a game on EA Help
  2. Select the game from a list

Check the Server Status

  1. Check the Server Status (green for live)
ALSO READ  How To Activate YouTube Using Youtube.com

Apex Legends shows the server status

You can also monitor the EA Help Twitter page for real-time updates about server downtime.

6. Perform a power cycle

If you’re having problems with your devices or Internet connection, it’s a good idea to perform a power cycle. It means shutting down your router, modem, PlayStation, Xbox, Switch, and computer, then switching them back on again.

As soon as your Internet connection is active, try to connect to EA servers to see if this workaround was effective.

7. Flush your DNS servers

Your current DNS servers energy be too slow when it comes to solving domain names into IP address. In turn, this can affect your entire Internet connection and could be why EA rejects to connect to a server. But you can solve this issue by flushing your DNS waitperson cache.

How to flush DNS servers on Windows:

  1. Press Win key + R, type CMD, then push Ctrl + Shift + Enter to unlock Command Prompt with admin rights
  2. Copy & paste the following code (press Enter after each line):
  • ipconfig /flushdns
  • ipconfig /registerdns
  • ipconfig /release
  • ipconfig /renew
  • netsh winsock reset
  1. Restart your computer & try to connect to EA now

How to flush DNS waitpeople on Mac:

  1. Launch the Terminal app
  2. Run the sudo killall -HUP mDNSResponder command
  3. If driven by Mac, enter your administrator username and password
  4. Reboot your Mac & try to connect to EA

8. Set custom DNS servers

If flushing your DNS servers won’t solve your Internet connectivity problem, it’s a good idea to replace them. For example, you can resort to the free, public, safe, and fast DNS servers supplied by Google. Or you can turn to Cloudflare or OpenDNS.

How to set Google DNS servers on Windows 10:

  1. Log in to Windows 10 with your admin account
  2. Right-click the Start button & go to Network Connections

Right-click the Start button and go to Network Connections

  1. Click Change adapter options

Click Change adapter options

  1. Select your Internet connection, right-click it, and choose Properties

Select your Internet connection, right-click it, and choose Properties

  1. Double-click Internet Protocol Version 4 (TCP/IPv4) to access its properties

Double-click Internet Protocol Version 4

  1. Select Use the following DNS server addresses
  2. Set Preferred DNS server to 8.8.8.8
  3. Set Alternate DNS server to 8.8.4.4
  4. Click OK and exit

Click OK and exit

  1. Try to connect to EA servers now

How to set Google DNS servers on Mac:

  1. Open the Apple menu on the top-left corner
  2. Go to System Preferences
  3. Visit Network
  4. Select Advanced
  5. Switch to the DNS area
  6. Click the + sign to add 8.8.8.8
  7. Press + again to add 8.8.4.4
  8. Click OK and exit
  9. Try to connect to EA servers

How to set Google DNS servers on PlayStation 4 and 5:

  1. Go to Settings
  2. Select Network
  3. Pick Set Up Internet Connection
  4. Select the way your PS4 connects to the network (Wi-Fi or LAN cable)
  5. When asked how to set up the Internet connection, go with the Custom option
  6. At IP Address Settings, select Automatic
  7. Set DHCP Host Name to Do Not Specify
  8. At DNS Settings, click Manual
  9. Set Primary DNS to 8.8.8.8
  10. Set Secondary DNS to 8.8.4.4
  11. Click Next
  12. At MTU Settings, press Automatic
  13. Set Proxy Server to Do Not Use
  14. Click Test Internet Connection
  15. If everything is working properly, try to connect to EA now

How to set Google DNS servers on Xbox One:

  1. Go to Settings and select All Settings
  2. Go to Network and press Advanced settings
  3. At DNS Settings, click Manual
  4. Set Primary DNS to 8.8.8.8
  5. Set Secondary DNS to 8.8.4.4
  6. Save settings and try to connect to EA server

How to set Google DNS servers on Nintendo Switch:

  1. Visit the Settings area
  2. Select Internet and go to Internet Settings
  3. Choose your Wi-Fi network from the auto-discovery list
  4. Select Change Settings
  5. Scroll down and click DNS Settings
  6. Press Manual
  7. Set Primary DNS to 8.8.8.8
  8. Set Secondary DNS to 8.8.4.4
  9. Save the current configuration and exit
  10. Try to connect to EA servers

9. Run the Internet Connections troubleshooter

Windows 10 has an integrated troubleshooter that fixes common network connectivity problems. Here’s how you can use it:

  1. Right-click the Windows 10 Start button & go to Settings

Right-click the Windows 10 Start button and go to Settings

  1. Windows 10 shows how to access settings from the Start right-click menu
  2. Select Update & Security

Select Update & Security

  1. Windows 10 shows how to access the Update and Security settings
  2. Choose Troubleshoot on the left panel
  3. Click Additional troubleshooters

Click Additional troubleshooters

  1. Restart your PC & try to connect to EA servers

10. Update your operating system

You should always allow your operating system to download the newest updates. Otherwise, you could start experiencing network and gaming connectivity issues, even with EA.

ALSO READ  9 Best Docker Hosting Platforms for your Containers

How to update Windows 10:

  1. Press the Windows key, type Check for updates, and hit Enter

Press the Windows key

  1. Click Check for updates

Click Check for updates

  1. If it finds anything, click Download

If it finds anything, click Download

  1. Wait until Windows downloads & installs the updates. Your computer might have to restart several times
  2. Try to connect to EA.  Also check Cannot Connect To The App Store

How to update Mac:

  1. Open the Apple menu
  2. Click Software Update
  3. Wait until Mac finds any updates, then click Update Now
  4. If asked, type your admin username and password to authorize the update
  5. Restart Mac and try to connect to EA servers now

How to update PlayStation 4 and 5:

  1. Go to Settings
  2. Select System Software Update
  3. Do not turn off your PS during the update
  4. When it finishes, try to connect to EA servers

How to update Xbox One:

  • Go to Profile & system
  • Select Settings
  • Go to System and click Updates
  • Select Console update available and start the update
  • Try connecting to EA servers when it’s over

How to update Nintendo Switch:

  1. Head over to System Settings
  2. Scroll down and select System
  3. Click System Update
  4. Wait until the update is complete
  5. Try to connect to EA servers

11. Check your graphics and network drivers

Your GPU or network driver could be not correctly connected to your computer. Or they could be incompatible or obsolete. It’s an unfortunate scenario that affects your entire operating system, including gaming experience, so it could be why EA is unable to connect to servers.

How to reinstall the GPU and network drivers on Windows 10:

  • Right-click the Start button & go to Device Administrator

Right-click the Start button and go to Device Manager

  • Expand the Display adapters category
  • Right-click your GPU adapter and select Uninstall device

Right-click your GPU adapter and select Uninstall device

  • Do the same for your network device in the Network adapters group

Do the same for your network device in the Network adapters group

  • Device Manager shows how to uninstall network device

Open the Action menu and click Scan for hardware changes

  • Open the Action menu & click Scan for hardware changes
  • Device Manager shows how to scan for hardware changes
  • Reinstall your computer. Windows will automatically reinstall the missing devices
  • Try to connect to EA servers now

How to update the GPU and network drivers on Windows 10:

  • In Device Manager, right-click the graphics adapter and select Update driver
  • Click Search automatically for updated driver software
  • If you get the The most suitable drivers for your device are already installed message, click Search for updated drivers on Windows Update
  • Do the same for your network adapter
  • Device Manager shows how to update network driver
  • Reboot your computer and try to access EA game servers

How to roll back incompatible drivers on Windows 10:

  1. Go to Device Manager
  2. Right-click the GPU adapter and select Properties
  3. Device Manager shows how to access display properties
  4. Switch to the Driver tab
  5. Click Roll Back Driver & follow the on-screen steps
  6. If the Roll Back Driver button can’t be clicked, skip this entire step
  7. The Roll Back Driver button is greyed out in Device Manager
  8. Restart your PC & try to connect to EA servers

The easiest way to install compatible drivers for your devices is by turning to a driver update application. It automatically finds newer drivers on the Internet that fully support your computer and Windows version, so you don’t have to worry about accidentally harming your PC.

12. Disable your VPN or proxy connection

If you’re using a VPN or proxy application to hide your IP address and access restricted content on the web, you should turn it off when trying to connect to EA game servers.

That’s because EA could see the VPN or proxy connection as an attempt to violate the user agreement by circumventing geographical limitations. Also check Ways To Fix Overwatch 2 Error Starting Game Try Again

How to turn off VPN and proxy on Windows 10:

  • Right-click the Start button & select Network Connections

Right-click the Start button and go to Device Manager

  • Go to VPN on the left side
  • Disable any ongoing VPN connections
  • Switch to the Proxy section
  • Turn off Automatically detect settings and Use setup script
  • Scroll down to also turn off Use a proxy server

Turn off Automatically detect settings and Use setup script

  • Reboot your PC & try to connect to EA game servers

How to turn off VPN and proxy on Mac:

  1. Spread the Apple menu on the upper left corner
  2. Head over to System Preferences
  3. Go to Network
  4. Click VPN and Disconnect
  5. Pick your Internet connection and click Advanced
  6. Select the Proxies area and disable all settings
  7. Click OK
  8. Reboot your Mac & try to connect to EA game servers

Related Articles

Back to top button